Privacy Policy

Updated on 18 December 2025

Katzenworld Ltd respects the privacy of every individual who visits its websites. Any information collected about you will be used to fulfil any service you might request, to inform you about content or products that may be of interest to you, and to improve how we serve you. Your data is processed in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Your information will not be disclosed to anyone outside of Katzenworld Ltd, its affiliated or associated companies, and trusted partners who provide services on our behalf, except where required by law.

Katzenworld uses cookies to improve website functionality and user experience. By enabling cookies or continuing to use our website, you consent to cookies being stored on your device. Disabling cookies may affect website functionality.

The purpose of this privacy policy is to describe the types of information we collect from you and explain how we use, store, and protect that information.

Katzenworld stores the majority of its data on secure servers located within the UK or EEA. Some legacy newsletter data may be processed by trusted third-party providers. All providers are required to comply with applicable data protection laws.

By providing your details via our contact forms or checkout process, you consent to us contacting you regarding your enquiry or order in accordance with this Privacy Policy.

Data Protection

We protect personal data in accordance with the principles of the UK GDPR. Personal data is processed lawfully, fairly, and transparently, collected for specified purposes, kept accurate and secure, and retained only for as long as necessary.

Information you provide is stored on secure servers. Where appropriate, data is protected using encryption (SSL). You have the right to request access to your personal data, request corrections, or request deletion where legally permissible.

Katzenworld does not sell or rent your personal data to third parties. Aggregated, non-identifiable data may be shared for analytical purposes.

What Personal Information Is Collected

We collect personal information when you:

Submit a contact form
Create an account
Place an order

This information may include your name, email address, billing and delivery address, and order details.

We use this information to:

Process and deliver orders
Respond to enquiries
Provide relevant communications (where consent has been given)
Improve our services

You can opt out of marketing communications at any time by using the unsubscribe link in emails or contacting us directly.

Information Collected Automatically

When you browse katzenworld.shop, we may automatically collect limited technical information such as:

Date and time of access
Pages visited and time spent
Browser type and operating system
Referring website
IP address (anonymised where possible)

This data does not personally identify you and is used solely to improve website performance and user experience.

Email Addresses

Email addresses are used only for responding to enquiries, order communications, or newsletters where you have explicitly opted in.

Physical Addresses

Physical addresses are used exclusively to fulfil orders. We do not send unsolicited marketing materials by post.

Pixel Tags & Tracking Technologies

We may use pixel tags or similar technologies to analyse email engagement and website usage. These tools collect non-identifiable technical data and are used only to improve communication effectiveness.

Your Rights

You have the right to:

Request access to your personal data
Request correction of inaccurate data
Request deletion of your data
Withdraw consent for marketing communications

Requests can be made via our contact page:

Contact Us

Cookies

Our website uses essential and optional cookies. Full details can be found in our Cookies Policy.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing personal data.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected by updating the date at the top of this page. We encourage you to review this policy periodically.